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Joe Dailey's avatar

Hi Rabbi Markiz, I think these principles you outline can also be applied to any type of business, especially growing a community, whether it be online or in person. I get it, sometimes if you are task oriented it's easy to lose sight of the bigger picture. "Retention presumes that engagement isn't enough, that the benefits of membership need to be sweetened." Your writing style is very approachable. Thanks, Joe

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